Legendary Brand Practices To Enhance Your Business Performance
Leadership Development
•
58m
For more than 30 years, The Ritz-Carlton has been synonymous with award-winning, globally recognized customer experience. Find out how The Ritz-Carlton Leadership Center increases customer loyalty, retains top talent and creates powerful, brand-defining customer experiences. Join Joseph Quitoni, the global head of delivery at The Ritz-Carlton Leadership Center, for a deep dive into their legendary best practices for elevating customer experience, engaging employees, and creating a culture designed to accelerate lasting change and measurable business results. Attendees will:Discover how to execute best in class customer experience strategies designed to differentiate your brand.
Benchmark your organization against the time-tested, award-winning methodologies of The Ritz-Carlton to attract and retain top talent in your market segment.
Connect your cultural identity to your overall business performance to drive your bottom line.
Discover how to outmaneuver the competition and curate experiences that will delight your current customers and help you acquire new customers.
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