The true picture of an organization's culture shows through in the conversations. High-quality workplace conversations are built on courage and candor, lead to action and accountability, and yield better strategies producing a more adaptable, resilient culture. In contrast, ineffective conversations demotivate talent and impede organizational success. That's why, no matter the size of your organization, working to strengthen conversational skills and increase access to coaching conversations will help drive better business outcomes and equip your leaders to be more successful in today's new hybrid workforce environment.
Conversation is simple but not easy. Fortunately, leaders can learn how to have better conversations. CCL research has found that leaders who practice 4 core conversational skills are rated as more effective by their teams than those who don't. In this interactive and practical session, we will discuss these 4 powerful conversations skills: listening to understand, asking powerful questions, challenging and supporting, and establishing accountability.
Session Objectives:
Build the conversational skills needed to maintain your culture, even in today's hybrid workforce context.
Equip leaders to address challenges with openness and respect and tackle difficult issues in candid workplace conversations.
Break down silos and barriers and help your team become better listeners and more effective communicators.
Develop a common leadership language and scale a feedback-rich culture as a strong foundation for any organizational change or leadership development initiative.