What is Productive Conflict?
Moderator Tools
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1m 34s
Here is certified forum facilitator Adam Silberstein discussing how productive conflict can be a healthy tool in a forum. When forum members have an inclusive conversation about the conflict and intentionally and directly talk about their feelings, judgments, needs and wants, and they are willing to listen to the other person’s perspective, productive conflict can create enormous value for every member of the forum.
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